Privacy Policy

1. Data We Collect

In the course of our logistics and freight transport activities, we may process the following categories of personal data:

• Contact details: name, company name, email address, phone number.
• Operational data: shipment details (pickup/delivery points, cargo description, dimensions), billing data.
• Technical data: IP address, browser type, access data on the boxnakliyat.com website, obtained through cookies and similar technologies.

2. Purpose of Data Processing

We process your data for the following legitimate purposes:

• To provide and manage the requested logistics, freight transport, and warehouse management services.
• For operational communications related to our services (confirmations, routing updates, support).
• To improve our website and user experience (technical analysis).
• To comply with legal obligations in the field of transport.

3. Cookies and Tracking Technologies

The boxnakliyat.com website uses strictly necessary cookies for the basic functioning of the site. We do not use third-party cookies for advertising or advanced profiling. You can manage your cookie preferences in your browser settings.

4. Sharing Data with Third Parties

Your data may be shared only in the following situations:

• With operational partners (e.g., transport partners for order fulfillment), strictly to the extent necessary for service provision.
• With competent authorities, when required by law.
• We do not sell or rent your personal data to third parties for marketing purposes.

5. Your Rights

In accordance with applicable data protection legislation, you have the following rights:

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten"), under certain conditions.
• Right to restriction of processing.
• Right to object to processing for direct marketing.
• Right to data portability.
• Right to withdraw consent at any time, if processing is based on consent.

To exercise these rights, please contact us using the details below.

6. Contact for Privacy Questions

For any questions or requests regarding this Privacy Policy or the processing of your personal data, you can contact the data protection officer at: